Job Description
Responsibilities
- Work cross functionally within the company to communicate with all stakeholders in customers’ success
- Create and maintain relationships with customers to better understand and achieve their needs
- Make visits to our customers to identify opportunities for growth within our platform
- Manage all reporting about the health of customers’ accounts
Qualifications
- Previous account management experience
- Articulate and well accustomed to a client facing role
- 3 years Software as a Service
About the Role
Our Client, a Series-C, 250 headcount SaaS Proptech organisation are expanding their Account Management team. The clients product revolutionises the way property developers and estate agents buy and sell land and property. Enabling customers to get quick access to data, land insights and government portals all under one roof, whilst running a smooth project management tool to manage each purchase or search.
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
Applying for the role
If you meet the minimum requirements, and are excited by a rapidly growing series-a fintech then please apply directly or contact apply@saaschief.co
Unfortunately at this stage, candidates who do not meet the requirements, or who are not located within a commutable distance from London will not be considered without notice.